In some situations, you might find that bitlbee closes the connection on you. The server channel will show something like '''Ping Timeout: 490 seconds'''. If you think that it might work if only you could increase the timeout, here's how. First, you need to find the bitlbee config file. It's probably a file called '''bitlbee.conf''' in your config directory. The config directory is usually '''/var/lib/bitlbee/''' but you can change it using the '''-d''' option. The file might not exist, or it might be empty. Here's how to change the {{{pingtimeout}}} option: {{{ [settings] pingtimeout=1200 }}} The default is 300 seconds (five minutes).